Arrowhead Credit Union marks one year in Bullhead City branch

Arrowhead Credit Union is celebrating the first anniversary of its Bullhead City branch at Mohave Crossroads Shopping Center, where the company says the location has helped expand member service and community outreach. The branch has also supported new membership growth, with 750 members joining since the move.

Why it matters: - Arrowhead Credit Union’s Bullhead City branch is positioned as both a service hub and a community presence in a central part of town. - The branch’s first year also coincides with growth in local membership and expanded support for community needs. - ArrowHeart Foundation’s local donations and partnerships connect the credit union’s branch strategy to real-world assistance in Bullhead City.

What happened: - Arrowhead Credit Union marked one year at its Bullhead City branch in the Mohave Crossroads Shopping Center. - The location is three miles from Arrowhead’s former branch inside Smith’s Food and Drug. - Renee Carrasco, branch manager, said members are greeted by a team member and taken to a designated area for personalized, one-on-one assistance. - Stephanie Garay Hedy, vice president of member experience, said the branch and ArrowHeart Foundation reflect Arrowhead’s commitment to Bullhead City.

The details: - The new branch was designed to support a personalized, concierge-like service model. - Arrowhead participated in the Bullhead City Farmer’s Market five times over the past year. - ArrowHeart Foundation began partnering with Catholic Charities Community Services in Bullhead City. - Catholic Charities Community Services provides emergency housing and operates as a day resource and outreach center for the tri-state area. - Through the partnership, ArrowHeart donates sunscreen, hygiene supplies, hydration products and weather-appropriate clothing. - ArrowHeart also donates food items, backpacks and essential care bags for people experiencing homelessness or hardship. - ArrowHeart supports local animal shelters and hosts financial education events. - During National Pet Month in May, ArrowHeart donated more than 1,000 pet supplies to the Bullhead City Animal Shelter. - Arrowhead welcomed 750 new members since the branch opened. - ArrowHeart Foundation is Arrowhead Credit Union’s 501(c)(3) organization, established in 2013. - Arrowhead Credit Union was established in 1949, has $2.7 billion in assets and serves more than 200,000 members across the United States. - More information is available on Arrowhead Credit Union’s website and ArrowHeart Foundation’s page.

Between the lines: - The Bullhead City branch appears to be part of a broader strategy to pair in-person financial service with visible local giving. - The membership gain suggests the move may be helping Arrowhead attract new members as well as retain existing ones. - The foundation’s donations and outreach broaden the credit union’s role beyond banking into basic community support.

What's next: - Arrowhead says it will continue serving members at the Bullhead City branch. - Arrowhead also plans to keep supporting the community through ArrowHeart Foundation and ongoing outreach efforts. - Future impact will likely depend on whether the branch’s service model and local partnerships continue to drive engagement and membership growth.